OBI202 offline Freephoneline using Fido CODA-4582U

[JoyceMississ]

Hi guys,

I started using Fido internet yesterday. When I connected my OBI202, it's not working. I am using freephoneline. In OBI portal, the status is offline. I tried to change server to voip2,4, neither one works. Could anyone give me some suggestions? I used Bell internet before and now, the OBI and freephoneline both are working fine. The modem model is Hinton CODA-4582U

Thanks.

[drgeoff]

Dial **9 222 222 222.  Do your hear the OBiman reply "Welcome to Obitalk ..."?

Dial ***1 and report here exactly what is read out to you.

[JoyceMississ]

Dial**9 222 222 222: There is no service to complete your call.
Dial *1: my OBI IP address192.168.2.30 Your DHCP is disabled.

Where can I make DHCP enable in modem settings?

Thanks.

[drgeoff]

Dial**9 222 222 222: There is no service to complete your call.
Dial *1: my OBI IP address192.168.2.30 Your DHCP is disabled.

Where can I make DHCP enable in modem settings?

Thanks.

Expert mode on the portal.  Then see "Addressing Type" on the screenshot.

or more easily

https://www.obitalk.com/info/documents/admin_guide/OBiDeviceAdminGuide.pdf page 27.
Dial ***3.  Listen to the announcement then press 2 to set the default which is DHCP.  If the OBi does not reboot, make it do that by unplugging power for 10 seconds.

[drgeoff]

Whoops! Well of course that "Expert mode on the portal" method does not work when the OBi cannot connect to the portal because it has inappropriate static address settings.